The best way to ensure you’re purchasing an authentic Britt Mills Design product is to shop directly from our website or through one of our authorized retail partners. Every Britt Mills pattern begins with original artwork and is thoughtfully created with the quality, color, and details you expect from our brand.

Unfortunately, unauthorized reproductions and counterfeit products do exist. We cannot guarantee the quality, accuracy, materials, or craftsmanship of products purchased from unauthorized sellers. Temu and Alibaba are not authorized retailers, and all items sold as Britt Mills Design are counterfeit. When in doubt, purchase directly from Britt Mills Design to ensure you’re receiving the authentic artwork and quality behind the original.

We call it The Art of Sophisticated Fun™. Refined, but never boring. Playful, but always polished. Britt's style is layered with confident color, original art, and just the right amount of whimsy. Every Britt Mills Design pattern starts with Britt’s own artwork—created by hand and transformed into pieces designed to bring a little more beauty, color, and personality to everyday life.

Yes! We love partnering with boutiques, retailers, and shops that are a great fit for Britt Mills Design. If you’re interested in carrying our products, please shop our current selection of items in our Faire shop.

Yes! All of our Mahjong mat designs will be restocked. Our goal is to maintain inventory of your favorite mats. If your favorite is currently sold out, don’t worry—it will be back! Join our email list to be the first to know when restocks arrive and your favorite designs are ready to shop again.

Occasionally! Select new releases and highly anticipated designs may be available for pre-order before they’re ready to ship. Pre-order availability and estimated shipping timelines will always be clearly noted on the product page, so you’ll know exactly what to expect before placing your order.

Yes! Britt Mills Design is always open to thoughtfully aligned licensing opportunities and brand collaborations. From original artwork and pattern licensing to special collections and creative partnerships, we love bringing the Britt Mills point of view to new products and spaces. Please reach out to Britt's agent, Wain's World, to discuss opportunities!

Because many Britt Mills Design pieces are made to order, all sales are final unless an item arrives damaged or there is an issue with your order. If something isn’t quite right when your order arrives, please contact us as soon as possible!

Britt Mills Design works with a variety of trusted production partners, so your order may ship from different locations depending on the product. If your order includes multiple items, they may arrive in separate packages and at different times based on production times or location of shipment.